Refund Policy

Refund & Return Policy

Last updated: May 2026

Your satisfaction is our priority at newtekco. If you are not completely happy with your purchase, we are here to help.

Returns

• You have 30 days from the date of delivery to return an item
• Items must be unused, in original condition, and in original packaging
• Proof of purchase required

Refunds

Once we receive and inspect your return, we will notify you within 3 business days. If approved, your refund will be processed to your original payment method within 5–7 business days.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photos. We will send a replacement or issue a full refund at no additional cost.

Non-Returnable Items

• Items returned after 30 days
• Used items without original packaging
• Gift cards

How to Start a Return

Email us at newtekco78@gmail.com with your order number and reason for return. Our team will guide you through the process.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.